Privacy Policy

This Privacy Policy governs how Patriot Documents Inc. (“Patriot Documents,” “we,” “us,” or “our”) uses personal data when you visit our website (https://getlintra.com), and when you access and use any of our products and services, including but not limited to Lintra PDF Editor (collectively, the “Products” or “Services”). You are responsible for checking this policy from time to time as the list of products and services, along with the policy as a whole, may change from time to time.

1. Responsible Body

For any questions about privacy in connection with our products and services or the use of our website, you can always contact us at:

Patriot Documents Inc.
Email: privacy@lintrapdf.com
Address: 5725 S Valley View Blvd Ste 5 PMB 382113
Las Vegas, Nevada 89118-3122 US

For questions specifically related to privacy or data protection in the EU and its Member States, please contact us at the email address above, indicating the nature of your inquiry.

2. General Collection, Processing and Use of Personal Data

When you visit our website, or install and/or use our products or services, the following information may be collected (i) when you send us such information, or (ii) depending on the activity, without your active participation, and will be stored until automated deletion:

Your IP address;
Your device type, model, name, and identifiers;
The date and time of access;
The names and URLs of the pages you visited;
Your hardware identifiers (e.g., MAC address) for license activation purposes;
Time spent on each website page;
Your pattern of use;
The website from which the access takes place (i.e., referrer URL);
The browser and operating system of your computer as well as the name of your access provider;
Any search keywords input;
Any feedback you send us;
Product information such as the Product name, version number, product license type, language, and edition; and
Any other information to provide identification that helps us provide the service and comply with the law.

The data we collect is processed by us for the following purposes:

Ensuring a smooth connection to the website, products and services;
Ensuring a great user experience of our website, products and services;
Evaluation of system security and stability;
License activation and validation;
For further administrative purposes.

In no scenario will we use any non-anonymized data for the purpose of drawing conclusions about you.

If you register on the website to download software, register your software, make a purchase, or for any other reason, the following information may be collected based on your input:

First and last name;
Company;
Email;
Telephone;
Account creation information such as time and date;
Number of licenses required;
Login information such as User ID and other credentials;
Account information; and
Other information, depending on the nature of your inquiry.

The data mentioned is processed by us for the following purposes:

For sales and marketing purposes, to follow up on requests, and to provide additional information or to answer questions;
For responding to inquiries and to otherwise correspond with you;
For managing our relationship with you;
For communicating with you;
For supplying you the purchased software or service;
For keeping proper records of transactions with you;
For meeting legal obligations.

The legal basis for the data processing described in this section is the fulfillment of our contractual obligations or the implementation of pre-contractual measures.

3. Third-Party Data Processing in the Context of Contract Execution

We collect and process your data for the entire process of your purchase, including possibly in the context of later warranties for our services and for technical administration. This affects the following data:

Your name;
Your address;
Your phone number;
Your email address;
The employer (if requested);
The job title (if specified);
Payment information, such as your bank account or credit card information (if applicable).

Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract execution or billing, or if you have previously consented. For example, in the context of order processing, for the service providers used (such as payment processors), the data is necessary to handle the order and order processing. The data transmitted in this way may only be used by our service providers to fulfill their respective contractual tasks. Any other use of the information is not permitted.

We need the current, correct, valid, and complete name, address, contact and payment details to process your order. We need your email address so that we can confirm the order and communicate with you. You will receive the order confirmation and invoice via your email address.

The legal basis for the data processing described in this section is the fulfillment of our contractual obligations or the implementation of pre-contractual measures, and meeting legal obligations.

4. User Accounts

If you create an account with Patriot Documents, we will use your email address as a login. The creation of an account is not required and is optional for downloading and ordering products. However, an account may allow you to download trial versions, view your previous online orders, and manage your licenses or subscriptions (if applicable). The legal basis of the processing is your consent.

5. Cloud Services

Patriot Documents may offer cloud services in the future that allow users to read, edit, process PDF files, work across multiple devices, sign documents, and collaborate online. If and when such cloud services are made available, files may be uploaded or created when you use these services, and other content or usage data may also be created.

If cloud services are offered, all files you upload and data you create using the services will be stored on an appropriate server infrastructure for processing. Unless you choose to store the files and data on a Patriot Documents server for later usage, files uploaded for processing will be deleted once the process is completed. We will keep the files for the sole purpose of giving you and your designated third parties access to the files and data for as long as you need access. During that time, we neither look at the files nor mine any data from them.

The legal basis of the processing is your consent.

6. Use of Cookies, Pixels, Beacons, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website, when visited by a user, places on the user’s device to remember information about the user, such as the user’s language preference or login information.

Essential Cookies

Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to a site visitor’s request for services, such as setting privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly.

Non-Essential Cookies

Non-essential cookies are not essential to the website functionality but serve other purposes in three subcategories:

Performance cookies: Collect information about user behavior on the website without collecting personal information, such as pages visited and features used.
Functional cookies: Track and remember user preferences and past choices on the website to provide a personalized user experience, such as usernames, passwords, and region preferences.
Marketing cookies: Track content viewed, links followed, and browser and device information for advertising purposes.

Cookie Management

You can control and manage cookies associated with your browser. For information on different ways to configure your browser’s cookie settings, please refer to your browser’s help documentation.

Sharing and Selling of Personal Information

Under the CCPA/CPRA, some cookies may involve sharing of your personal information with third parties for cross-context behavioral advertising. You can opt out at any time by clicking “Do Not Sell or Share My Personal Information” in our cookie banner or using the “Reject All Cookies” button via Cookie Settings.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals at this time.

7. Use of Web Analytics and Additional Services

Web analytics and other named services in this section are used for the continuous optimization of our services, products, and our website. The tracking provides a statistical record of the use of our website and allows us to evaluate it to optimize our offerings to you. From time to time, we may employ data processing and collection services and tools to help us provide you with the best services available. The legal basis for the data processing described in this section is our legitimate interest in the needs-based design and continuous optimization of our website, products and services.

a. Google Analytics

For the purpose of the customized design and continuous improvement of our website, we may use Google Analytics, a web analytics service provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA). In this context, pseudonymized usage profiles are created and cookies are used. You can prevent the collection of data generated by cookies and related to your use of the website by downloading and installing the relevant browser add-on. For more information about privacy related to Google Analytics, see the Google Analytics Help Center.

b. Payment Processors

Patriot Documents may use third-party online payment management services (such as Stripe or similar providers) to process purchases and subscription payments. These services store the necessary billing information provided by customers to successfully process each transaction. The use of external payment service providers is based on our legitimate interest in offering secure and convenient payment options.

c. Additional Third-Party Services

We may use additional third-party services from time to time for purposes such as marketing automation, customer relationship management, website optimization, and advertising. Where we employ such services, we will update this Privacy Policy to reflect the specific providers and the types of data they may collect and process on our behalf. You may object to this use of your data at any time by contacting us at privacy@getlintra.com.

We may use social media plug-ins on our website from platforms such as Facebook, X (formerly Twitter), YouTube, and LinkedIn for awareness and promotional purposes. Responsibility for the operation compliant with data protection is to be guaranteed by their respective providers. If you visit a page of our website that contains such a plug-in, a direct connection may be established between your browser and the respective platform’s server. Please refer to the privacy policies of each respective social media platform for more information on how they handle your data.

9. Server Locations

The servers on which user data is collected, stored and used are located in the United States. For customers from the European Economic Area, the UK, or Switzerland, your information may be stored on servers located in the United States or within the EEA, as applicable.

If you use Patriot Documents’ Products and/or Services, you allow us to transmit, store and process your information in the United States and possibly in other countries. The laws of these countries may differ from the laws of your place of residence. By taking advantage of our Products and/or Services, you consent to the transmission of your data to these countries. In the event that personal data is transferred from the EU, we rely upon the European Commission’s Standard Contractual Clauses (SCCs) for transfers of personal data out of the European Economic Area, the UK, or Switzerland.

10. Registration

For website registrations in the European Union, we use the double opt-in procedure. After registration on the website, we will send you a notification email asking you to confirm that you wish to receive additional information from Patriot Documents by clicking on a link in the email.

In accordance with the General Data Protection Regulation (GDPR), European Union website visitors may register for product downloads and/or other services, through which we may provide information about our products, updates, and promotions, subject to your consent. If you no longer wish to receive information via email from us, you can unsubscribe at any time without incurring any costs other than the transmission costs according to the basic rates. You will find an unsubscribe link in our emails, and if you choose to unsubscribe, we will then delete your email address from our mailing list.

The legal basis for this processing is your consent pursuant to Article 6(1)(a) GDPR.

In connection with the data processing presented here, you have the right to:

Request information about your personal data processed by us, including the processing purposes, categories of personal data, categories of recipients, planned retention period, and the existence of automated decision-making;
Demand the correction of incorrect or incomplete personal data stored with us;
Demand the deletion of your personal data stored by us, unless we require the data for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, or for the assertion, exercise or defense of legal claims;
Demand the restriction of the processing of your personal data;
Dispute the accuracy of the data or assert that the processing is unlawful;
Receive your personal data in a structured, standard and machine-readable format, or request transmission to another controller;
Revoke your consent to us at any time, after which we will not continue the data processing based on that consent.

You may also contact the supervisory authority of your usual place of residence or workplace.

12. Withdrawal and Rights

You have the right to object to the processing of your personal data provided reasons exist for such objection arising from your particular situation, or provided that the objection is directed against direct marketing from us. In the latter case, you have a general right of objection, which is implemented by us without specifying any particular situation.

You also have the right to revoke, at any time, a previously given consent. As a result, we will not continue the data processing based on this consent. By the revocation of the consent, the legality of the processing on the basis of the consent until the revocation is not affected.

If you would like to exercise your right to revocation or objection, please send an email to privacy@getlintra.com.

13. Storage Time

We will process and keep most of the personal data related to your account until you cease to be an active user of our Products and Services. If you request for your account to be removed, we will delete personal data related to your account; however, personal data related to contract and business transactions will be retained for ten (10) years from the last year of the business relationship.

If you have consented for your personal data to be processed for a specific purpose such as marketing, then we will continue to process such data until you ask us to stop, and then for a period within four (4) business days until your request has been processed. When your request is processed, we also create a permanent record of the request to ensure that it is respected in the future.

14. Data Security

If you have created an account with Patriot Documents, access to this account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you stop communicating with us, especially if you share your computer with others. In addition, we use industry-standard SSL/TLS encryption to protect data in transit. We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

15. Additional Rights Under the GDPR, CCPA and CPRA

The General Data Protection Regulation of the EU (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights and Enforcement Act (CPRA) place obligations on organizations that collect personal information. As a result, this Privacy Policy includes a description of additional rights granted by these laws.

15.1. Your Rights Under the GDPR

For more details about the personal information we have collected, including the categories of data collected, how long we keep the data, and the reasons we collect the data, please see Sections 2, 9, 10, and 11 above, along with other relevant sections.

15.2. Your California Privacy Rights

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the CCPA and CPRA.

We do not sell your personal information; and will not sell your personal information without providing you the ability to opt out. Please note that we may use third-party cookies for our advertising purposes as further described above.

Subject to certain limitations, the CCPA and CPRA provide California consumers the right to: (i) request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information); (ii) delete their personal information from our databases, and upon request, from any third party with whom we have shared your personal information; (iii) opt out of any “sales” of their personal information that may be occurring; (iv) opt out of any profiling or automated processing of personal information; and (v) not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights by contacting us at:

Patriot Documents Inc.
Email: privacy@lintrapdf.com

We will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.

16. Mobile Application Users

If Patriot Documents offers mobile applications in the future, and you have given your prior consent, we may use your email address and/or your mobile number for sending you notifications. You may revoke your consent at any time by sending an email to privacy@getlintra.com.

17. Children’s Privacy

Our Products and Services are not directed to children under the age of 13 (or under the age of 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If you believe that we have inadvertently collected personal information from a child, please contact us at privacy@getlintra.com so that we can promptly delete such information.

19. Changes to This Privacy Policy

Patriot Documents may make changes to this Privacy Policy from time to time. Patriot Documents will notify You of any material changes to this Privacy Policy by posting them on the Patriot Documents website (https://getlintra.com/privacy-policy), and will provide additional notice as required by applicable law (if any). You should check this Privacy Policy regularly. Unless otherwise noted, the amended Privacy Policy will become effective immediately, and your continuing use of the Privacy Policy will be deemed your acceptance of the changes. If you do not agree to the amended Privacy Policy, you should immediately cease your use of the Product.

20. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Patriot Documents Inc.
Email: privacy@getlintra.com
Website: https://getlintra.com