Patriot Documents Incorporated
(“Patriot Documents,” “we,” “our,” or “us”)
This Privacy Policy explains how Patriot Documents Incorporated collects, uses, and protects your personal data when you visit our website (getlintra.com, lintrapdf.com or its subdomains) or use any of our products and services, including but not limited to Lintra PDF (the “Product” or “Service”).
By using our website or products, you agree to this Privacy Policy.
Controller and Contact Information
Patriot Documents Incorporated
5725 S VALLEY VIEW BLVD STE 5
LAS VEGAS, NV 89118
Email: privacy@patriotdocuments.com
Information We Collect
We may collect the following categories of information:
(a) Information You Provide Directly
When you request a quote, register a license, subscribe to a newsletter, or contact support:
- Name and contact details (email address, phone number, company name, job title)
- Billing information (address, tax ID, payment details if applicable)
- Support and feedback messages
- Documents or data you choose to upload (for example, for technical diagnostics)
(b) Information Collected Automatically
When you visit our website or activate our products, we may automatically collect:
- IP address, browser type, device type, and operating system
- Installation and activation information (e.g. product ID, version, license type, hardware ID)
- Usage data such as error logs and feature statistics (only in aggregate form)
- Referrer URL and basic analytics metrics (page views, session duration, etc.)
We do not collect or store the contents of your PDF documents unless you explicitly submit them for support or testing purposes.
How We Use Your Information
We process your information to:
- Provide, activate, and maintain Lintra PDF licenses
- Respond to inquiries and provide technical support
- Process payments and deliver purchase confirmations
- Improve our software and user experience
- Send important service updates or security notices
- Comply with legal and tax obligations
We do not sell your personal information.
Third-Party Processing and Service Providers
To deliver and support our services, we may use trusted third parties that process data on our behalf, including:
- Analytics: Google Analytics (anonymous traffic metrics)
- Email & automation: Brevo (formerly Sendinblue), Mailgun
- Cloud hosting and storage: Microsoft Azure or Amazon AWS (for optional cloud features)
Each provider is contractually obligated to handle data in accordance with applicable privacy laws (e.g., GDPR, CCPA).
Legal Bases for Processing
We process your data under the following legal bases:
- Performance of a contract (when you purchase or activate a license)
- Legitimate interest (to improve security and product performance)
- Consent (when you opt in to receive marketing emails)
- Compliance with legal obligations (e.g., tax and accounting rules)
International Transfers
Your information may be processed in the United States and other countries where we or our service providers operate. We use Standard Contractual Clauses (SCCs) or other lawful mechanisms to ensure adequate data protection for transfers from the EU/UK/EEA.
Data Retention
We retain your data only as long as necessary to fulfill the purposes described here or as required by law (e.g., seven years for invoices and tax records). Support documents and uploaded files are deleted within 30 days after resolution.
Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA, CPRA), you have the right to:
- Access and obtain a copy of your data
- Request correction or erasure
- Restrict or object to processing
- Withdraw consent at any time
- Opt out of marketing communications
- File a complaint with your local data protection authority
To exercise your rights, contact us at privacy@patriotdocuments.com.
Security Measures
We use industry-standard technical and organizational measures to protect your data, including encryption (SSL/TLS), access controls, and periodic security audits. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Lintra PDF is intended for business and professional use only. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected such data, please contact us for deletion.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates the latest revision.
Contact
If you have questions about this policy or your data rights, please contact: privacy@patriotdocuments.com
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